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A configuration that allows GA4 to pass identifiers across different domains, ensuring a single user journey isn't split into two separate sessions.
When a user clicks a link from your main website (shop.com) to a third-party checkout or portal (secure-checkout.com), their browser considers them a completely new visitor because cookies cannot be read across different domains.
Cross-domain tracking solves this by appending a special URL parameter (the _gl parameter) to the destination link. When the user lands on the second domain, GA4 reads that parameter and stitches the two sessions together.
If you haven't set this up correctly, you will experience:
A GA4 audit tool like NiceLookingData checks exactly for these domain mismatches and missing _gl parameters.
Stop guessing. Get a free audit of your exact setup, then let your 24/7 web analyst keep watching every night.